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Crowne Plaza Melbourne, An Ihg Hotel, Melbourne

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From136US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1-5 Spencer Street, Melbourne, Australia, VC 3008

Crowne Plaza Melbourne is strategically located on the banks of the Yarra River, providing guests with exceptional views and easy access to the Melbourne Convention and Exhibition Centre. This hotel features a blend of modern facilities and a commitment to sustainability, making it a favored choice for both business and leisure travelers. The site reflects Melbourne's vibrant urban culture, with numerous attractions and local dining options nearby.

Location

Situated in Melbourne's CBD, the hotel is only 0.2 miles from major attractions like the Crown Entertainment Complex and the vibrant Southbank area. Public transportation options, including tram and train stations, are within walking distance, providing convenient access to the greater city area. The Docklands precinct, known for its shopping and entertainment, is also in close proximity.

Rooms

The hotel offers 432 spacious guest rooms and suites, ranging from 269 ft² to larger accommodations with panoramic views. Each room is equipped with a 55-inch smart TV, a modern workstation, and a coffee machine with complimentary coffee and tea. Premium bedding ensures a restful sleep, and many rooms feature views of the Yarra River or Melbourne's skyline.

Eat & Drink

Crowne Plaza Melbourne is home to multiple dining venues, including Ottie's, a European-inspired bistro, and Dive Bar, which features a lively late-night atmosphere. The Pow Wow Café offers grab-and-go options made with locally-sourced ingredients for guests on the move. An in-room dining service is also available for those who prefer to dine in the comfort of their rooms.

Leisure & Business

Guests have access to a 24-hour fitness center and a heated rooftop pool, providing ample opportunities for relaxation and fitness. The hotel's Pearl Riverfront event space includes ten flexible meeting rooms, accommodating a range of events from corporate conferences to private gatherings. An award-winning concierge service assists with guest inquiries and local recommendations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Upper Floors King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
Check Prices
Standard Upper Floors King Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
Check Prices
King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
Check Prices
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Getting around

A list of all available modes of transport

City Center
Melbourne3700 ft
Airports
Essendon Fields (MEB) 10.8 mi
Tullamarine (MEL) 14.9 mi
Train
Southern Cross Station2700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Stationary bike
  • Stairmaster

Services

  • Paid valet parking
  • Room service
  • Housekeeping
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Buffet breakfast
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Treadmill

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

1-5 Spencer Street, Melbourne, Australia, VC 3008
Map view
street view
1-5 Spencer Street, Melbourne, Australia, VC 3008
Nearby
Casinos
Crown Melbourne
2000 ft
Aquarium
SEA LIFE Melbourne Aquarium
1200 ft
Events
Melbourne Convention and Exhibition Centre
1900 ft
Museums
Victoria Police Museum
300 ft
497-503 Collins Street
Melbourne 360 the Melbourne Observation Deck at Rialto
2000 ft
Restaurants
The Merrywell Melbourne
1200 ft
8 Whiteman St The Crown Complex
Gradi at Crown
1700 ft
Crown Entertainment Complex 8 Whiteman St Shop 25
Cervo
1200 ft
Crown Entertainment Complex 8 Whiteman St Crown Entertainment Complex
The Wharf Hotel
900 ft
The Wharf Hotel 18-38 Siddeley St
Di Parsia Pasticceria Caffe
700 ft
563 Flinders St Shop 5W
Calatrava
1100 ft
Crown Entertainment Complex U 34 8 Whiteman St Crown Casino
The Grain Store
1500 ft
Ground Floor 517 Flinders Lane
The Boatbuilders Yard
1500 ft
23 S Wharf Promenade
Baci Restaurant
1500 ft
Tenancy 21
Eat Pizza
800 ft
557 Flinders St

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Comfortable
Great location
Lacked space
Chaotic service
7.2/10
Very good
Rooms
7.4
Location
8.3
Service
8.4
Dining
6.7
Guest reviews
7.2/10
based on 20 reviews
4/5 based on 1911 reviews
8.5
8.5/10based on 4866 reviews
#95 of 167 hotels in Melbourne based on Tripadvisor
Philip
United Kingdom, April  2024
7.0/10

The hotel room was smaller than expected and a bit gloomy with insufficient lighting in both the main room and bathroom. It felt small for two people with only one lounge chair and one bathrobe provided. However, the service was impeccable, with pleasant and courteous staff offering solutions and even upgrading our room. The location was ideal for our concert plans, allowing easy access to nearby attractions and transportation. The dining experience was a letdown due to limited options at breakfast, but overall, the hotel offered great value for the money.

Rooms
6.0
The room was smaller than anticipated, and the lighting was insufficient, creating a gloomy atmosphere.
Service
9.0
The staff went above and beyond to provide excellent service, offering solutions and even upgrading our room.
Location
8.0
The hotel's location was perfect for our needs, within walking distance to attractions and easily accessible from various tram stops.
Dining
5.0
The breakfast options were disappointing with limited choices, not meeting the expectations of previous hotel stays.
Facilities
7.0
The hotel offered a range of facilities to meet our needs effectively.
Geoffrey
United Kingdom, April  2024
8.2/10

The hotel's location was great, with easy access to the river, restaurants, trams, and city attractions. The rooms, although smaller than expected, were clean and comfortable, offering good value for the price. The service was fantastic, with knowledgeable and friendly staff. The dining experience was decent but could use more variety. Overall, a satisfactory stay with a few minor drawbacks.

Rooms
8.0
The rooms were clean and comfortable, though smaller than anticipated.
Service
9.0
The service was fantastic, with staff being knowledgeable and friendly.
Location
9.0
The hotel's location was perfect, within walking distance to major attractions and public transportation.
Dining
7.0
The dining experience was good but could benefit from more variety.
Facilities
8.0
The hotel facilities were convenient and accommodating.
Warren
United Kingdom, April  2024
8.4/10

I had a fantastic stay at the hotel! The room was spectacular with a view across the Yarra River, and the service was simply amazing, especially thanks to Georgia on front reception and Dave the concierge. The location was convenient, but the dining experience could be improved in terms of service speed. Overall, a great value for money option with fantastic amenities and a few minor drawbacks.

Rooms
9.0
The room across the Yarra River was spectacular.
Service
9.0
The service was simply amazing, particularly with Georgia and Dave catering to my needs.
Location
8.0
The location is convenient, with easy parking and friendly staff at the Crowne Plaza, Melbourne.
Dining
7.0
Dining experience was slow on a couple of occasions, but enjoyed the renovated breakfast.
Facilities
9.0
The hotel has great facilities, including a pool.
Henry
United Kingdom, March  2024
7.8/10

I had a mixed experience at this hotel. While the rooms were spacious with great views, my check-in was delayed, and the pricing felt a bit high. The service, however, was exceptional despite some minor issues with room allocation and early disturbances. The location was central and convenient, although some noise was present. The dining options were varied, but timing for coffee service needs improvement.

Rooms
7.0
The rooms, although bigger with great views, weren't ready until late, and the pricing felt steep.
Service
9.0
The service was fantastic and very friendly, but there were minor issues with room allocation and early disturbances.
Location
8.0
The location was strategic and convenient with easy access to public transport, but some noise was present.
Dining
8.0
The dining experience was very well stocked with a good variety of items, but coffee service timing needs improvement.
Facilities
7.0
The facilities were satisfactory.
Bruce
United Kingdom, January  2024
7.4/10

The hotel offers stunning rooms with a huge window providing a lovely view of the river, though they were not available until 3 pm. The pool facilities were exceptional, very clean, and maintained at a perfect temperature. On the downside, there was only one dressing gown provided per room.

Rooms
8.0
The rooms were great, especially with the large window offering a beautiful view of the river.
Service
9.0
The service was outstanding, they went above and beyond by sending a handwritten card with a bottle of bubbly for a birthday celebration and were very helpful with parking arrangements. They made accessing the parking hassle-free, making it easy for us to explore the wonderful locations in Melbourne CBD.
Location
7.0
The location was where we wanted to be, within walking distance to all main tourist sites. However, it could be more welcoming with some additional greenery, considering the hotel's standard.
Dining
5.0
The dining experience was somewhat inconsistent, with unavailability of items at times. Despite staff efforts, there were delays like having to request coffee multiple times and receiving poached eggs late.
Facilities
8.0
The hotel's facilities were comfortable and well-maintained, with a decent range of amenities.
William
United Kingdom, January  2024
6.0/10

The hotel is conveniently located near Southbank and Spencer St Station, offering nice Riverviews but lacks free Wi-Fi. The rooms were a bit crowded for two double beds but were changed to a twin bed suite, limiting space. The dining experience was average with complaints about breakfast quality.

Rooms
7.0
The rooms were a little crowded for two double beds but eventually changed to a twin bed suite, which provided limited room space.
Service
5.0
The service was pathetic in managing traffic and cab waits, but staff were helpful with directions. They were did not properly inform changeover staff details.
Location
8.0
The hotel is centrally located near Southbank, Spencer St Station, and the casino, providing easy access to Melbourne attractions. However, there is no free Wi-Fi available.
Dining
6.0
The dining experience was average with complaints about breakfast quality.
Facilities
5.0
Facilities were lacking windows with natural light and had remote toilet flush buttons.
Jean
United States of America, December  2023
8.2/10

I had a fantastic stay at the hotel. The rooms had recently been renovated, very clean, and comfortable. The service was top-notch with friendly and attentive staff. The location was perfect for exploring Melbourne City on foot. The dining experience offered a decent selection, but it could have been better. Overall, a great value for money option.

Rooms
8.0
The room was clean, spacious, and had a nice view.
Service
9.0
The attendant was very friendly and attentive, going out of their way to be helpful.
Location
9.0
The location was great for walking around Melbourne City and accessing everything it has to offer.
Dining
7.0
The dining experience was okay with everything you need available.
Facilities
8.0
Amenities were good, enhancing the overall experience.
Ronald
United States of America, November  2023
7.8/10

Staying in one of the new refurbished rooms overlooking the Yarra was a lovely experience, although they were a little on the smaller side. The price seemed a bit overpriced for the condition of a standard double room.

Rooms
7.0
The room I stayed in provided stunning views of the Yarra River. While cozy, it was well-maintained and had a charming atmosphere.
Service
9.0
The service was above excellent, and the staff truly made my stay enjoyable. They were brilliant in accommodating any requests.
Location
8.0
I loved the convenient location of the hotel; it allowed me to easily explore the city and get to the top parts of Melbourne. Being close to Southbank and Docklands was a definite plus.
Dining
7.0
The dining experience was good overall in the theBar, with tasty dishes available. However, the meal prices were a bit on the expensive side compared to the average quality.
Facilities
8.0
The hotel had all the necessary facilities to make my stay comfortable and convenient. Although the self-service area was a bit packed, there were amenities available for guests.
Murray
United Kingdom, November  2023
8.0/10

I had a lovely stay at the hotel; the room was nicely decorated and ensured a good night's sleep, although a bit lacking in space. The service was a mix of excellence and rushing, but overall professionally handled. The location was fantastic, offering a perfect base to explore Melbourne. The dining experience had its chaotic moments but the food quality was great. Overall, a solid choice for a comfortable stay.

Rooms
8.0
Our room was lovely and dark even in the morning which allowed us to sleep in a little, but it lacked draw space and was quite small.
Service
7.0
The service was excellent overall, very friendly and professional, although there were instances of feeling a bit unorganised and rushed.
Location
9.0
The location was fantastic, offering a perfect base to explore Melbourne with a stunning view from our room and easy access to everything.
Dining
8.0
The dining experience had its chaotic moments but the food tasted amazing and had a great selection, meeting my dietary needs.
Facilities
8.0
The hotel offered the necessary facilities for a comfortable stay, enhancing the overall experience.
Comfortable
Lacked space
Thomas
United States of America, October  2023
7.8/10

I had a pleasant stay at the hotel. The rooms were nice and clean with beautiful views of the river and casino, although they seemed a bit larger in photos. The hotel's location was fantastic, just a short walk from public transport and great dining options. The service was impeccable, and the dining experience left a bit to be desired. Overall, a good value for the money.

Rooms
8.0
The rooms were like a sauna, despite being close to the tram line and railway line, and helipad, but they were pretty nice and clean with great views towards the river and casino. They appeared much larger than real life.
Service
9.0
The service was lovely. The hotel staff were attentive and always ready to help, making our stay during the fantastic weekend enjoyable.
Location
9.0
I loved the hotel's location, as it was close to public transport and within walking distance of various attractions and dining spots. The staff were super nice and very helpful whenever needed.
Dining
6.0
The dining experience was a bit of a letdown, particularly during breakfast with limited options. However, the dishes were delivered hot, which was appreciated.
Facilities
7.0
The hotel facilities were adequate, offering everything needed for a comfortable stay.
Clean rooms
Limited breakfast options
Alan
United Kingdom, October  2023
8.8/10

The hotel had a convenient location with a tram stop right outside, making commuting easy and close to everything. I enjoyed the spa and baths in my room, truly a nice touch. The staff was friendly and very helpful, though there was a bit of confusion with names. Overall, a cozy and comfortable stay.

Rooms
9.0
The rooms throughout the building, including mine, were really good. I loved the facilities, especially having a spa and baths in the rooms.
Service
8.0
The staff, including the valet parking team, were all brilliant and very helpful. They made my stay pleasant and convenient despite a small mix-up with names. Great service.
Location
9.0
The hotel's location was a definite highlight, with a tram stop outside the front door and close proximity to everything I wanted to explore. Very central and convenient for sightseeing.
Dining
9.0
The dining experience was delightful, especially the omelettes made to order. The focaccia bread was also a favorite. Delicious!
Facilities
9.0
The spa and baths in the rooms were fantastic amenities that added value to the stay. A truly relaxing experience.
Peter
United Kingdom, September  2023
7.8/10

The hotel offers a mixed experience; while the rooms were smaller than expected and a bit dark, they were impeccably clean after every housekeeping service. The service was pleasant and courteous despite ongoing renovations, and the staff went above and beyond by upgrading our room for free. The location, like a walk-in wardrobe of sorts, provided easy access to public transport and key city spots. The breakfast, though quite small, was nicely presented with plenty of variety. Overall, the hotel delivers value for money with some minor drawbacks.

Rooms
7.0
My room turned out to be smaller and darker than I had imagined, but it was consistently spotless after each housekeeping service.
Service
9.0
The service, amidst ongoing renovations, was friendly and accommodating, including a complimentary room upgrade.
Location
8.0
The hotel's outstanding location, right outside a public transport hub, made it convenient for exploring Melbourne.
Dining
7.0
The breakfast provided tasty options, but the spread was limited. However, it was nicely presented with good variety.
Facilities
8.0
The hotel's facilities catered well to my needs during the stay.
Samuel
United Kingdom, September  2023
7.6/10

My stay at this hotel was a mix of positives and negatives. The rooms offer spectacular views of the Yarra River and have balconies or windows to open, yet I encountered some noise issues that led to room changes late at night. The service was fantastic, with the staff going above and beyond with a gesture of an additional glass of wine, but some were friendly yet not very helpful. The location is convenient, just at the Crown Casino Towers and close to the exhibition & convention center, but at times felt extremely stuffy due to heat. The dining experience was okay but not brilliant, offering all necessary items but lacking in an extraordinary touch.

Rooms
7.0
The rooms offer spectacular views of the Yarra River and have balconies or windows to open. Despite the noise issues that required multiple room changes in the middle of the night, the final room was satisfactory.
Service
9.0
The service was fantastic, with the staff being very professional and friendly throughout my stay. The recovery from the room issue with a complimentary glass of wine was appreciated, although some staff members were friendly but not as helpful.
Location
8.0
The location is very convenient, being just at the Crown Casino Towers and close to the exhibition & convention center. However, the area felt extremely stuffy and hot due to the heat reflecting off the buildings.
Dining
6.0
The dining experience was okay but not exceptional. The options provided were sufficient, but the quality did not reach an extraordinary level.
Facilities
The facilities were nicely renovated and offered everything needed for a comfortable stay.
Bernard
United Kingdom, August  2023
7.4/10

The hotel staff were attentive to our needs, although the room experience had some setbacks. The location was fantastic for exploring on foot or using public transport. The dining options were varied, but some aspects needed improvement.

Rooms
6.0
The room was a little too hot and needed adjustments. Housekeeping missed some details like used towels and dishes, impacting the comfort during our stay.
Service
8.0
The staff were very attentive and excited about our stay. They were helpful and friendly throughout our visit, ensuring we felt welcomed.
Location
9.0
The location was awesome, offering easy access to walking and public transportation options. Perfect for exploring and convenience.
Dining
7.0
The dining experience was average with varied options, but the space was cramped at times. Some adjustments in the dining area could enhance the overall experience.
Facilities
7.0
The facilities offered were standard, meeting basic needs without any outstanding features.
James
United States of America, August  2023
6.6/10

My stay at the hotel had its ups and downs. The beautiful view of the river and casino from the room was marred by filthy windows, making it hard to enjoy during the day. The room on a higher level was not serviced and had dirty towels and hair in the bathroom, which was disappointing. The service was fantastic, with staff providing excellent service, although there were some issues left unresolved by the time I left. The location was great and convenient for exploring, but lacked important information in the room. The dining experience was not ordered, leading to disappointment. Overall, a mixed experience with room for improvement.

Rooms
6.0
The room had a beautiful view of the river and casino, but the dirty windows took away from the experience. The higher level room was not cleaned properly, with dirty towels and hair left in the bathroom.
Service
8.0
The staff provided excellent service, although some issues were left unresolved upon departure.
Location
7.0
The location was great, making it easy to access various attractions and hop on/off a tram. However, lacking important information in the room was a downside.
Dining
5.0
The dining experience was disappointing as it wasn't ordered, leading to dissatisfaction.
Facilities
7.0
The facilities were decent but could be improved for a better overall experience.
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room